#68GOVERNANCEGOVERNAI

LLM Postmortem Generation

Auto-drafted incident postmortems

Medium

Overview

Draft structured, blameless postmortems from incident data automatically. AI ensures every outage produces documented learnings and actionable improvements without manual writing overhead.

Why It Matters

Postmortems capture learnings but rarely get written. AI drafts structured, blameless reports from incident data - ensuring knowledge isn't lost.

The Risk

Without postmortems, you repeat the same incidents. Organizational learning stops. New team members don't understand why systems are built certain ways. Incidents become folklore instead of documented knowledge.

Implementation Components

A complete implementation of this capability includes:

  • Integration with incident tracking (PagerDuty, Jira)
  • Timeline construction from logs and alerts
  • LLM-generated incident summary and impact
  • Blameless language and systems-thinking framing
  • Action item extraction and prioritization
  • Template enforcement and consistency

AI Integration

This capability leverages AI/LLM technology to enhance its functionality.

Trigger

Incident resolved

Input

Incident timeline + resolution notes + affected systems

Output

Structured postmortem draft + action items + related incidents

Implementation Pattern

  1. 1Collect incident timeline and resolution data
  2. 2Send to LLM with postmortem template
  3. 3Generate structured draft
  4. 4Team reviews and publishes

Pipeline Coverage

This continuous capability monitors and applies to the following pipeline phases:

RELEASE

Tool Examples

These are examples, not endorsements. Choose what fits your context.